EXTRA POWER GYM
Get Started
About Extra Power Gym
LEGAL INFORMATION

Privacy Policy

At Extra Power Gym, we respect your privacy and are committed to protecting your personal information.

Effective Date: 18 September 2026   |   Last Updated: 18 September 2026

01

Introduction

This Privacy Policy explains how Extra Power Gym, located at Al Yasmeen, Ajman, United Arab Emirates, collects, uses, stores, protects and discloses personal information.

This policy applies to information collected through our website, enquiries and contact forms, gym membership services, personal training and classes, communications, promotions, surveys, events and activities at our gym premises.

We are committed to handling personal information in accordance with applicable laws and regulations, including the UAE Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data.

02

Information We Collect

Depending on your interaction with Extra Power Gym, we may collect the following types of information:

Personal and Contact Information

  • Name
  • Phone number
  • Email address
  • Residential or correspondence address
  • Date of birth or age where required
  • Emergency contact information

Membership and Service Information

  • Membership details
  • Personal training information
  • Class registrations
  • Training preferences
  • Fitness goals and related information

Health and Fitness Information

Where relevant and provided by you, we may collect health and fitness information necessary for providing training, fitness programmes, safety and emergency assistance.

Payment and Transaction Information

  • Payment details
  • Transaction records
  • Membership payment history

Website and Technical Information

  • IP address
  • Browser and device information
  • Website usage information
  • Cookies and similar technologies

Premises and CCTV Information

CCTV images and related security information may be collected at our gym premises for safety, security, incident prevention and investigation purposes.

03

How We Collect Information

We may collect personal information through:

  • Website forms and online enquiries
  • Gym reception and registration
  • Personal trainers and fitness staff
  • Gym management systems
  • Payment providers and financial institutions
  • Cookies and website technologies
  • CCTV systems at our premises
  • Phone, email and WhatsApp communications
  • Social media communications
  • Parent or guardian where applicable
04

How We Use Your Information

We may use the information we collect for the following purposes:

  • Responding to enquiries and requests
  • Processing and managing gym memberships
  • Processing payments and transactions
  • Managing gym access
  • Registering members for classes and training
  • Providing personal training and fitness programmes
  • Supporting safety and emergency situations
  • Providing customer service
  • Maintaining security at our premises
  • Preventing fraud and misuse
  • Accounting and tax purposes
  • Improving our services and facilities
  • Sending service-related communications
  • Sending promotional communications where permitted
  • Complying with applicable laws and regulations
  • Establishing, exercising or defending legal claims
05

Marketing Communications

With your consent where required, we may send information about membership offers, classes, personal training, promotions, events and other services.

Marketing communications may be sent through email, SMS, WhatsApp or telephone.

You may opt out of promotional communications at any time by using the unsubscribe option where available, replying with STOP where applicable, or contacting us directly.

06

Cookies and Similar Technologies

Our website may use cookies and similar technologies for different purposes, including:

  • Essential website functionality
  • Remembering preferences
  • Website performance
  • Understanding website traffic
  • Security and fraud prevention
  • Advertising where consent is required
07

Sharing of Personal Information

We may share personal information where necessary with appropriate parties, including:

  • Employees, trainers and gym management
  • Website hosting and IT service providers
  • Payment providers and banks
  • Accountants, auditors, insurers and professional advisers
  • Marketing and communication service providers
  • Security and CCTV service providers
  • Government authorities and regulators
  • Law enforcement agencies and courts where legally required
  • Emergency services where necessary
  • Relevant parties in connection with a business transfer

We do not sell members' personal information.

08

International Data Transfers

Some service providers used by Extra Power Gym may process information outside the United Arab Emirates. Where personal information is transferred internationally, we take appropriate measures and safeguards as required by applicable law.

09

Data Retention

We retain personal information only for as long as necessary for the purposes for which it was collected, including membership administration, accounting, legal, security and regulatory requirements.

When information is no longer required, it may be securely deleted or anonymized in accordance with applicable requirements.

10

Data Security

We take reasonable technical, organizational and administrative measures to protect personal information against unauthorized access, disclosure, alteration, loss or misuse.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

11

Your Privacy Rights

Subject to applicable UAE law and relevant conditions, you may have rights regarding your personal information, including the right to:

  • Request information about the processing of your data
  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion where legally applicable
  • Request restriction of certain processing
  • Object to certain processing activities
  • Object to direct marketing
  • Request transfer of information where applicable
  • Withdraw consent where processing is based on consent
  • Submit a complaint to the relevant authority

These rights may be subject to limitations and conditions under applicable UAE law.

12

Children and Minors

Where membership or services involve minors, we may require information and consent from a parent or legal guardian as appropriate.

13

Photos and Promotional Content

Photographs or other promotional content involving members may be used only in accordance with applicable permissions and consent requirements.

14

Third-Party Websites and Services

Our website or communications may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy policies of any third-party services you use.

15

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, practices or applicable legal requirements.

The updated version will be published on this page with the revised effective or updated date.

16

Contact Us

If you have questions, requests or concerns regarding this Privacy Policy or the handling of your personal information, please contact us.

Chat with us